Terms of Service

Last updated: 13 April 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the PayEvents platform available at payevents.co.uk("the Platform"). By creating an account or using the Platform, you agree to these Terms. If you do not agree, please do not use the Platform.

2. Definitions

  • "Venue" — a registered user who posts jobs and hires contractors.
  • "Contractor" — a registered user who offers event services (e.g. DJ, band, caterer, photographer).
  • "Job" — a service request posted by a Venue.
  • "Booking" — an agreed engagement between a Venue and a Contractor for a specific Job.

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use this Platform. By registering, you confirm that you meet these requirements.

4. Account Responsibilities

  • You are responsible for maintaining the security of your account credentials.
  • You must provide accurate and up-to-date information in your profile.
  • You are responsible for all activity under your account.
  • We recommend enabling two-factor authentication for added security.

5. Platform Use

PayEvents is a marketplace that facilitates connections between Venues and Contractors. We are not a party to any contract between a Venue and a Contractor. You agree to:

  • Use the Platform only for its intended purpose.
  • Not post false, misleading, or fraudulent information.
  • Not harass, abuse, or threaten other users.
  • Not circumvent the Platform's payment system to avoid fees.
  • Not upload malicious content or attempt to disrupt the Platform.
  • Comply with all applicable UK laws and regulations.

6. Payments

  • All payments are processed securely through Stripe.
  • Payments are held in escrow via Stripe Connect until the job is completed and confirmed by both parties.
  • Contractors receive payouts to their Stripe Connect account after job completion.
  • PayEvents may charge platform fees which will be clearly communicated before any transaction.
  • All prices are displayed in British Pounds (£ GBP) and include VAT where applicable.

7. Subscriptions

PayEvents offers optional paid subscription tiers (Pro, Verified, VIP). Subscriptions are billed monthly. You can upgrade, downgrade, or cancel at any time. Cancellations take effect at the end of the current billing period. See our Pricing page for details.

8. Digital Contracts

The Platform provides digital contract functionality. Contracts created and signed through PayEvents are intended to be legally binding between the Venue and Contractor. PayEvents is not responsible for enforcing these contracts. We recommend seeking legal advice for high-value engagements.

9. Reviews & Ratings

  • Reviews must be honest, fair, and based on genuine experiences.
  • We reserve the right to remove reviews that are abusive, defamatory, or violate these Terms.
  • Contractors may respond to reviews publicly through the Platform.

10. Disputes

If a dispute arises between a Venue and a Contractor, users should first attempt to resolve it through the Platform's messaging system. If unresolved, either party may raise a formal dispute through the Platform. Our admin team will review disputes and may mediate, but PayEvents is not obligated to resolve disputes and accepts no liability for outcomes.

11. Intellectual Property

Content you upload (photos, videos, text) remains your property. By uploading content, you grant PayEvents a non-exclusive, worldwide licence to display it on the Platform for the purpose of providing our services. You must not upload content you do not have the rights to use.

12. Limitation of Liability

PayEvents provides the Platform "as is". To the fullest extent permitted by law, we disclaim all warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to loss of bookings, revenue, or data.

13. Termination

We may suspend or terminate your account at any time if you breach these Terms. You may delete your account at any time by contacting us at admin@payevents.co.uk.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or a notice on the Platform. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, email admin@payevents.co.uk.